Introduction
At drrahulguptaneuro.com, we know that what you share about your health is deeply personal. This Privacy Policy outlines the personal information we collect, the purposes for which it is used, and the measures we take to maintain its confidentiality and security. The website is run for Dr. Rahul Gupta, Senior Director and Head of Neurosurgery at Fortis Hospital, Noida (UPMC Reg. No. 77935).
Information We Collect
When you book an appointment or write to us, you may share your name, phone number, email address, age, and a brief description of your concern. If you send MRI or CT reports, prescriptions, or discharge summaries for a consultation, those are collected too. Like most websites, ours also records your IP address, browser type, device, and pages visited through cookies and analytics tools.
How We Use It
We use your details to schedule appointments, respond to your queries, review reports before an in-person or video consultation, and arrange follow-up care. Website data helps us fix errors and improve the pages patients actually read. We do not use your information for advertising.
Medical Confidentiality
Dr. Gupta is bound by the professional ethics laid down by the National Medical Commission and the State Medical Council. Your clinical information stays within the treating team and is disclosed only in these cases:
- with your written or clear consent, such as sharing reports with another specialist or hospital for a second opinion;
- when a court, statutory authority, or law requires it;
- when disclosure is needed to protect a person from serious harm.
Teleconsultation
Video consultations follow the Telemedicine Practice Guidelines, 2020. Consultation records are maintained as the guidelines require, and we ask for your consent before each session begins. Please join from a private location.
Data Security and Retention
We apply reasonable security practices consistent with the Information Technology Act, 2000 and the SPDI Rules, 2011. Access to patient information is limited to authorised staff. Clinical records are retained for the period medical regulations require, after which they are securely disposed of. No internet transmission is completely secure, so please avoid sending sensitive documents over unsecured networks.
Third Parties
We never sell or rent your information. Trusted service providers, such as our website maintenance and hosting partners, may access limited data only to keep the site running, and only under confidentiality obligations. Our site may link to external pages, including social media. Their privacy practices are their own.
Cookies
Cookies help the site load properly and show us which pages are useful. You can block or delete them in your browser settings, though some features may work less smoothly.
Your Rights
Under the Digital Personal Data Protection Act, 2023, you may request access to your data, ask for corrections, withdraw consent, or request deletion, subject to medical record-keeping requirements. Write to us and we will respond within a reasonable time.
Medical Disclaimer
Articles and blogs on this website are for general awareness. This information is intended for general awareness and does not substitute for an individual consultation with a qualified doctor. In an emergency, go to the nearest hospital or call 112.
Children
Where a patient is under 18, we ask that a parent or legal guardian make contact and give consent.
Changes
We may revise this Privacy Policy from time to time to reflect changes in applicable laws, regulatory requirements, or our privacy practices. Any updates will be published on this page, along with the revised policy and its effective date, where applicable.